UNITU WEBINARS

How Wrexham University SU transformed their student voice with Unitu

Discover how Wrexham University SU has already transformed their student voice with Unitu, addressing challenges, shifting cultural norms, effectively closing the loop, and increasing engagement. If you missed the live event, we encourage you to watch the replay and gain valuable insights from this impactful webinar. Don’t miss your chance to catch up on this transformative discussion!
Carrie Bennett
Katie Taffinder

Event Overview

Join us in this insightful webinar, which has already taken place, to explore the ambitious and impactful journey of Wrexham University Students’ Union as they transformed their student voice. Discover how they expanded the accessibility, visibility, and transparency of student feedback, not only at their own university but also across their partner institutions worldwide.

The SU successfully handled the challenge of understanding and meeting the needs of a diverse student population, which included around 9,000 students, ensuring that the voices and concerns of all these students were taken into account.

If you missed the live event, we encourage you to watch the replay and gain valuable insights from this impactful webinar. Don’t miss your chance to catch up on this transformative discussion!

Key Topics include:

  • Challenges and solutions: How Wrexham University SU addressed the significant challenges in student feedback systems. Delve into the pre-Unitu limitations and the remarkable post-implementation improvements, including increased National Student Survey (NSS) scores and student engagement rates.
  • Cultural shifts: how Wrexham University SU successfully overcame resistance to change and shifted away from the “that’s how we do it” culture.
  • Effective tools for success: how the SU leveraged Unitu’s tools, including the innovative Campaigns feature, to meet its objectives and the positive outcomes achieved.
  • Impact and results: highlights of the changes in student engagement, National Student Survey (NSS) score increase and expansion across worldwide partners.

What You’ll Gain:

  1. Actionable Insights into Student Engagement: discover proven methods and innovative approaches for increasing student engagement. Learn how to effectively capture and utilise student feedback to drive change and improve the student experience.
  2. Tailoring feedback systems for diverse student bodies: understand the nuances of addressing the needs of a diverse student population, including strategies for inclusivity and accessibility in feedback mechanisms.
  3. Measuring Success and Impact: learn how to track and measure the impact of changes in the student voice system, including interpreting engagement rates and NSS score improvements.
  4. How to use technology for enhanced feedback management:  Explore how to effectively use Unitu’s tools and features, like Campaigns, to streamline feedback processes, enhance communication, and drive student engagement.
  5. Best Practices and Lessons Learned: gain valuable insights from the experiences of Wrexham University SU, including best practices for engaging students and staff in the feedback process and lessons learned from their journey

Who Should Attend?

This webinar is ideal for student voice professionals and anyone interested in enhancing student engagement and feedback systems.

Reserve Your Spot:

Don’t miss this opportunity to gain valuable insights and strategies from Wrexham University SU’s journey. Sign up now to watch the replay of this insightful webinar!

Speakers

Carrie Bennett

Carrie Bennett

Membership Project Coordinator, Wrexham University Students' Union
Katie Taffinder

Katie Taffinder

Student Voice Coordinator, Wrexham University Students' Union

Host

Ashley Storer-Smith

Student Voice Manager at the University of Nottingham SU

Speaker Profile

Carrie Bennett

Membership Project Coordinator, Wrexham University Students' Union

In her role as Membership Project Coordinator at Wrexham University Students' Union, Carrie Bennett brings fresh perspectives and innovative approaches to the three key areas of Membership: Student Opportunities, Student Advice, and Student Voice. Carrie plays a crucial role in supporting Student Voice initiatives, including Student Course Rep Elections and the deployment of Unitu. Her recent focus has been on collaborating with Partner Institutions globally, introducing and advocating for the use of Unitu among staff and students to enhance student engagement and feedback.

Katie Taffinder

Student Voice Coordinator, Wrexham University Students' Union

With over five years of experience at Wrexham University Students' Union, Katie Taffinder has been pivotal in shaping student representation. As the Student Voice Coordinator, she has skillfully trained and supported over 300 course representatives, ensuring student voices are heard and acted upon. Her expertise extends to the strategic implementation of Unitu's feedback system, a transformative project she began three years ago for 6,500 students. More recently, Katie expanded this initiative to include an additional 2,500 students from Partner Institutions, further amplifying the reach and impact of student feedback.

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