Increase student satisfaction with the power of real-time feedback

Unitu is an award-winning online platform that helps universities to collect and analyse student feedback in real time. As a result, universities can get ahead of the curve on potential problems and improve the student experience faster than ever before.

Working with Universities across the UK

2022 Student Voice Impact

We’re excited to announce that in the 21’-22’ academic year students who engaged with Unitu significantly agreed more than the Benchmark NSS Student Voice score that they felt Unitu provided them both the opportunity provide feedback and see staff value and act on their feedback.

1M+

students interactions

5 Days

Avg staff response time

Unitu

Student Voice Score

HE Benchmark

Student Voice Score

Student feedback generator check list

Discover the 4 steps to optimise your feedback process to gather continuous feedback from students.

Find out about issues before it’s too late

With Unitu you’re able to nip things in the bud, by finding out about student issues and concerns in real-time. Unlike surveys and SSLC meetings when it’s too late.

“With Unitu, we don’t have to wait for those formal face-face meetings we have with student reps, the dialogue is adhoc, it’s ongoing and stuff can be resolved within days if it’s within our power to do that.“

David Watson

Student Experience Lead, University of Greenwich

Gather continuous representative feedback

Say goodbye to rep bias and low survey response rate. Due to its simplicity and ease of use, students love to engage with Unitu. They feel safe sharing ongoing feedback and giving staff continuous representative data

“It's a really great platform to raise queries and concerns, couldn't be easier, thank you!”

Student

UCL, Year 1

A way to finally close the feedback loop

Unitu helps you create consistency across all your departments in closing the feedback loop in a timely and visible way. Students feel Unitu allows them to see how staff value their feedback.

“Thanks to this platform, last year we were able to respond to students’ issues usually within 48 hours. We believe this intervention has led our Student Voice NSS scores to increase by 14% in 2018 compared to the year before”.

Dr Graham Roberts

UCL, Computer Science, Departmental Tutor

Get a pulse on the student experience

Unitu provides you with data at your fingertips on how well your institution is closing the feedback loop as well as patterns and trends of what the students are experiencing all in real-time.
Data is automatically categorised based on the NSS, allowing you to be proactive in addressing concerns that will help improve student satisfaction.

Unitu gives us the ability to see patterns of feedback that appear not only across departments and faculties, but across the institution as a whole. This insight are used to inform broader policy and operational approaches, identify solutions that are of genuine relevance to students and focus on the enhancements that deliver the most impact to the student experience.

Chris Neil

UCL, Head of UCL Engineering’s Digital Innovation Unit

Seamless integration with your existing systems

Unitu is designed to work alongside other digital learning systems to enable deeper insights from third-party platforms. From Moodle to Blackboard, Unitu’s effortless integration makes working cross-platform a breeze.

Unitu has been an ally in driving positive campus changes, from student wellbeing to catering and from sustainable transport to study and social spaces. It has also helped to increase NSS metrics, with improvements seen in the Learning Community and Student Voice categories.

Debbie Ricci-Jones

Swansea University, Head of Student Partnership and Engagement

Read our recent blogs

How can HE’s improve student engagement?

The pandemic caused a seismic shift in the lives of both current and prospective students. The result? Many students have

How to engage the Student Voice

Students enrol at your university expecting an education. But the quality of teaching and range of resources is just one

The reality of being a Student Rep

As a former student rep, Cristina quickly learnt how tough it can be to bring students and staff together, but she believed with a bit more understanding and teamwork, we can all work towards the same goals.

Built on research and evidence from the people who know universities best

We knew that Unitu would be a better platform with input from the right people. That’s why we asked Dr Emma Mayhew, Academic Director at the University of Reading, to conduct a research paper on our platform.

Her findings highlight just how essential Unitu can be for closing the feedback loop in a positive way:

Ready to amplify the student voice and close the feedback loop?

Discover how Unitu could help you enable real-time feedback, get an edge on your NSS or TEF, and create better, longer-lasting relationships with the student voice. Request a live demo now and we’ll show you just how powerful our platform can be for making real feedback-based change happen.

Unitu helps universities to improve the student experience by effectively engaging with the student voice in real time.