Case study four

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James Johns, Birmingham
city University

“Thanks to this platform, last year we were able to respond to students’ issues usually within 48 hours. We believe this intervention has led our Student Voice NSS scores to increase by 14% in 2018 compared to the year before”.

Impact summary

Helped increase student voice NSS scores

0%

With Unitu

Before

0 x
Faster staff response time
0 %
Improves transparency
0 %
Improves transparency

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