This event was a timely opportunity for the sector to come together to review the impact of the pandemic on student engagement and to discuss how we can be better at closing the feedback loop.
Capturing student voices and closing the feedback loop has never been more important.
The impact of the pandemic has made it clear that students want to feel heard. They want their voice to be valued, and they want to see how their feedback is being used to improve their own academic experience.
In preparation for the next academic year, institutions need to use the student voice to help inform the quality of provision. How the student voice is captured and how effectively the feedback loop is closed during the next academic year will be critical.
Through this webinar the sector had the opportunity to come together to review where we’ve been and to discuss how we can be better at closing the feedback loop.
The attendees got to hear from an excellent panel of SU Presidents, and HE professionals speaking passionately about this topic and gearing up to this challenge.
Don’t miss out on any valuable insights, you can get the free recordings here.
Decision making within Higher Education over the past year has had little choice but to pick up the pace. Delivery transformed, expectations shifted and student experience changed overnight. When decisions have been made quickly, an evaluation of the change is critical. The student voice is a powerful tool in this, and when engaged effectively it enables continued refinement to what may have originally been, responsive decisions.
As the sector finds itself faced with challenges, it is engagement with our students that will help us find where the opportunities may be to enhance and transform. Evidence of an active feedback loop can have real impact on keeping the student voice engaged. This coupled with varied methods of engagement, appropriate student segmentation and a willingness to have real time conversations, can see student voice actively inform and influence the direction of Higher Education. This talk explored the approach to Student Voice at Cranfield University, and how delivery through a pandemic has changed the institutional framework of engagement.
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