Closing the Feedback loop:

How can we do it effectively in and after a pandemic?

This event was a timely opportunity for the sector to come together to review the impact of the pandemic on student engagement and to discuss how we can be better at closing the feedback loop. 

Event Overview

Capturing student voices and closing the feedback loop has never been more important. 

The impact of the pandemic has made it clear that students want to feel heard. They want their voice to be valued, and they want to see how their feedback is being used to improve their own academic experience. 

In preparation for the next academic year, institutions need to use the student voice to help inform the quality of provision. How the student voice is captured and how effectively the feedback loop is closed during the next academic year will be critical. 

Through this webinar the sector had the opportunity to come together to review where we’ve been and to discuss how we can be better at closing the feedback loop. 

The attendees got to hear from an excellent panel of SU Presidents, and HE professionals speaking passionately about this topic and gearing up to this challenge.

Don’t miss out on any valuable insights, you can get the free recordings here.


Alison Whaley
Director of Student Experience at Cranfield University
Megan Ball
President University of Winchester Student Union
Dr Libby Farrier-Williams
Senior Lecturer in Marketing and Lead of Student Experience at St Mary’s University, Twickenham
Dr Liz Austen
Head of Evaluation and Research at Sheffield Hallam University
Anish Bagga
CEO and Co-Founder of Unitu
Sophie Leslie
Student Partnership and Feedback Development Officer, Swansea University


Watch The Webinar

Request webinar recordings.

Unitu helps universities to improve the student experience by effectively engaging with the student voice in real time.

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