engaging student voices webinar series

Building student-centric services:

How a pandemic response became best practice for student retention

Event Overview

We are excited to welcome Colum Mackey and Tania Struetzel of Greenwich Students’ Union and The University of Greenwich to share their journey on their Student Wellbeing project that has had a significant impact on the student experience. 

Established in September 2020, the Greenwich Students’ Union Wellbeing and Retention Project focuses on providing proactive peer-to-peer support to all University of Greenwich students once a term through a wellbeing check-in phone conversation. The project, which has been shortlisted for THE Award in the Outstanding Student Support category, has helped to facilitate 1000s of one-to-one calls, providing personalised, peer-led support. 

The project has had a significant impact on the individual lives of students retaining those most at risk of dropping out and supporting them to succeed. The insights from the calls have shaped the institution’s understanding of the experience of students at Greenwich, helping them to develop student centric support services and initiatives that are responsive to students’ needs.

Speaker Profile

Colum Mackey
GSU Head of Advocacy and Policy

Colum Mackey is the Head of Advocacy and Policy, and a member of the senior leadership team, at Greenwich Students’ Union. He leads the SU’s advice service,  wellbeing and retention project and policy development work. Colum has a strong interest in using data to better inform how we engage students in the design and delivery of interventions that reduce inequalities in educational outcomes.

Tania Struetzel
Head of Student Engagement and Success

Tania is the Head of Student Engagement and Success at the University of Greenwich, leading the new student engagement provision focusing on engagement, retention and success within the Student and Academic Services Directorate. She also teaches in the Business School. Tania previously worked at Middlesex University, where she was the institutional project lead for the TSEP Inclusive Engagement project exploring the experience of student representatives identifying as students of colour. Tania is also an External Trustee of a Students’ Union.

Speaker

Colum Mackey
GSU Head of Advocacy and Policy
Tania Struetzel
Head of Student Engagement and Success

Host

Anish Bagga
CEO, Unitu

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