Unitu Webinar Series

Capturing student feedback through Design Thinking

Event Overview

Design practices, mindset and tools offer new possibilities for capturing feedback and solving innovation challenges in Higher Education.

Unsurprisingly, Jisc named design thinking as one of the key capabilities for an HE leader in their 2030 strategy framework. Drawn from the business and digital realms, design thinking is highly relevant to the complexity and uncertainty brought about by the accelerated levels of innovation and change in HE. The student experience community is standing at the crossroads. We either fall back to the ‘familiar’ tools and ways of thinking or collectively explore the opportunities, new language, and methods of capturing feedback and engaging students in co-creation.

During this interactive session led by Dr Bo Kelestyn, Associate Professor at Warwick, you will be guided through the fundamentals of design thinking with opportunities to reflect on how it can be used for student engagement and co-creation in your work and institution. You will also hear from Bo about her experience implementing design thinking at Warwick and beyond. By the event’s end, you will understand what design thinking entails and how you can start using it for co-creation with your community.

Who is this event aimed at?

Directors of Student Experience, Directors of Education/T&L, Directors of Undergraduate Studies, WIHEA Student Fellows, SSLC Chairs and Secretaries, Academic Societies Exec

Speaker Profile

Dr Bo Kelestyn
Associate Professor and Student Engagement Lead (UG) at Warwick Business School, University of Warwick.

Bo is an expert in design thinking with a diverse teaching and consulting portfolio. She works as an Associate Professor at Warwick and Innovation Consultant at Sprint Valley. She has created and led a number of interdisciplinary modules on innovation, entrepreneurship, and design thinking, coordinates the Leadership, Communication and Innovation course at the Warwick Summer School, and leads The Guardian Masterclass on design thinking.

Bo is the creator of the Warwick Secret Challenge, a problem-solving workshop with elements of design thinking, which has become a key methodology to tackle innovation challenges at Warwick.

Bo has also launched a limited podcast series on this topic in partnership with AdvanceHE. She has received numerous awards for her contributions to teaching & learning at Warwick and is a Senior Fellow of the Higher Education Academy and Fellow of Enterprise Educators UK.


Dr Bo Kelestyn
Associate Professor and Student Engagement Lead (UG) at Warwick Business School, University of Warwick.


Anish Bagga
CEO and Founder of Unitu, The Student Voice Platform

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